BA Computer Failure – update

 

British Airways has confirmed that their computer failure has led to global disruption of services. In a statement on their website, which now has a limited facility, they state that most long-haul flights due to arrive tomorrow, Sunday 28 May, are expected to arrive as scheduled.

In the absence of a fully functioning system, BA is posting information onto Twitter.

Please click onto the link: https://twitter.com/British_Airways

British Airways has grounded all flights from Heathrow and Gatwick today. Disruption is likely to continue over the rest of the bank holiday weekend.

Passengers who are booked with us can contact us at our out of hours emergency telephone number or by e-mail:

emergency number:  07896 993537

enquiries@revealedtravel.co.uk

 

Updated:  27 May 2017 at 20.25

 

Further information:  Statement on ba.com website.

Following the major IT system failure experienced earlier today, with regret we have had to cancel all flights leaving from Heathrow and Gatwick for the rest of today, Saturday, May 27.

We are working hard to get our customers who were due to fly today onto the next available flights over the course of the rest of the weekend. Those unable to fly will be offered a full refund.

The system outage has also affected our call centres and our website but we will update customers as soon as we are able to.

Most long-haul flights due to land in London tomorrow (Sunday, May 28) are expected to arrive as normal, and we are working to restore our services from tomorrow, although some delays and disruption may continue into Sunday.

We will continue to provide information on ba.com, Twitter and through airport communication channels.

We will be updating the situation via the media regularly throughout the day.

We are extremely sorry for the inconvenience this is causing our customers during this busy holiday period.

Please click onto the link: https://twitter.com/British_Airways